Great customer service

Richard,

HYDRA arrived today with no issues from shipping.

1. Used the new 20A power cord you sent (Belden) and plugged the HYDRA into same outlet as before. Powered up HYDRA and no issues.
2. Turned switch off on HYDRA, and plugged in all 6 components. Flipped the switch on the HYDRA and no issues. Powered up all 6 components, no issues.
3. Played some tunes for 10-15 minutes – no issues. Powered down all 6 components.
4. Turned switch off on HYDRA and plugged in the 20A PYTHON ALPHA HELIX. Flipped the switch on the HYDRA and no issues. Powered up all 6 components, no issues.
5. Playing tunes now and no issues.

Thank you again, to you and the people at Shunyata. It has been a pleasure to deal with such a great company, and one that still provides great customer service (something that seems to be lost today in the audio world).

Dan