Customer Support

"I have always been happy with Shunyata for the products themselves. They are reliable, well made and have always proved my system. Now I can also say that the customer experience/satisfaction is exceptional. Things happen (shipping issues, billing errors, manufacturing defects) nobody or no process is ever perfect. How people handle issues is the true testament of the quality of a brand. If it was even possible, I am even more interested in Shunyata products now... Thank you."

- Hieu

"Thanks again Richard, for your assistance and information. If this is what resale customer service is like at Shunyata, I’m amazed. You provided information on multiple issues/products when I wasn’t even the original buyer of the Shunyata equipment that I have. I would be tempted to buy Shunyata products even if I didn’t think they were among the best on the market. I plan on continuing to purchase Shunyata products through Stereotypes in the future. Thanks for the amazing customer service that seems to be an integral part of your business."

- Jerry