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"I have always been happy with Shunyata for the products themselves. They are reliable, well made and have always proved my system. Now I can also say that the customer experience/satisfaction is exceptional. Things happen (shipping issues, billing errors, manufacturing defects) nobody or no process is ever perfect. How people handle issues is the true testament of the quality of a brand. If it was even possible, I am even more interested in Shunyata products now... Thank you."
"Thanks again Richard, for your assistance and information. If this is what resale customer service is like at Shunyata, I’m amazed. You provided information on multiple issues/products when I wasn’t even the original buyer of the Shunyata equipment that I have. I would be tempted to buy Shunyata products even if I didn’t think they were among the best on the market. I plan on continuing to purchase Shunyata products through Stereotypes in the future. Thanks for the amazing customer service that seems to be an integral part of your business."